We recently asked some of our users to give us their feedback on ClinicAid. Here’s what they had to say!
ClinicAid User – “Easy to use and great price. Good software support.”
ClinicAid User – “Easy to use!”
Klaus Buttenschoen, MD – “ClinicAid allows billing in Alberta with OSCAR (Open Source Clinical Application Resource EMR). The Interface works well. The ClinicAid team is very supportive, reliable, respond quickly, and fix bugs promptly.”
Dr. Kathryn Kenny – “Convenient, very easy to use, good support from staff, updates have made it much more user friendly.”
Clyde Smith, billing submitter for Dr. R. Smith – “ClinicAid has been awesome to work with. The ease of use of the interface, coupled with the personal attention given by the support team has made ClinicAid a pleasure to work with. The system is always live and without glitches, making it very efficient and effective!”
ClinicAid User – “Clinic Aid is easy to understand and to use. I appreciated the easy access to staff members to get support when claims were complicated.”
Dr M Nouh – “I just wanted to express immense gratitude to you, Jordan, and your team for all the great things you have been doing for me. It is a risky thing to change billing service providers and I am thrilled that I have switched over to your service. Your service is far superior to what we have been receiving from past providers, and the level of support I have been receiving from you and everybody else has been A++ . Many thanks to you all for helping make this transition a worthwhile and happy endeavour!”
Dr. John Murphy – “I have been using ClinicAid mainly for billing in Alberta for 1 year. It is very stable, very dependable and a joy to work with. The staff at Cloud Practice are very helpful. I would highly recommend it.”
Dr. James Watson – “The flexibility of being able to do my own billing from any computer with Web access, along with the excellent customer service, is what continues to sell me on using ClinicAid.”
Dr. Jeffrey Mellor – “When my EMR folded, I was looking for another billing process that I could use myself. I did a Google search and fortunately stumbled on ClinicAid. It’s easy to set up and use. Assistance is prompt, by phone, e-mail or video. I can do the day’s billing in less time than it would take to prepare and submit to a billing agent. Any rejections return promptly so I can reassess and resubmit. I have been happy to use this program over the last year and would recommend it to colleagues.”
Dr. Ash Rawoot – “Excellent user friendly product. Great customer service.”
We want to thank all of our clients for their amazing feedback and we will strive to develop and improve ClinicAid to further meet the needs of Canadian medical professionals.
-the ClinicAid team
